Version 6 Upgrade
From TrackerProducts Wiki
Already a leader in bar code chain-of-custody tracking software, traditional logic suggests that Tracker Products should ease up and maintain, but that’s not how we see it. Our goal has always been to keep pushing the limits of technology in order to provide the best possible tracking solution in the easiest-to-use package. Our latest release, version 6, is no exception. With new features like the Bucket System, ticket system, PDF printing and custom views, companies large and small are finding that the tracking of virtually everything is easier than ever.
Tracker version 6 contains more upgrades and new enhancements than any other version has provided. Here is a list of some of the major features...
Contents |
Original Release
- New interface We got rid of the gun and knife and went with a interface that is much cleaner and easier on the eye. You will notice this as soon as you land on the login page. While the login and quick menu may look a lot different it actually has just been rearranged for simplicity.
- Bucket list One of two major additions, the bucket list will now allow users to create lists (buckets) of items for easier review. Not only can you create as many buckets as desired but items can belong to more than one bucket. A classic example of use will be creating buckets based on review dates. You can then add items to these buckets based on dates you would like to review. When that date or particular event occurs you can see all the items that are a part of that list. From there you will be able to complete any number of tasks (disposition, check in, check out) on the items. More Details
- Ticket system The other major addition in this version is the Ticket system. The Tracker system is going to greatly enhance the way you communicate with others users of the system. No more sending emails to users looking for updates on items. Forget about the lack of returned phone calls or filling out information request forms. The ticket system will allow any system user to create a ticket (to-do) for any other user in the system. Once created, a system generated email will be sent notifying the user that they have been assigned a ticket. That email will contain a short description of the ticket along with a link back to the system. That user can then modify information in the ticket and submit back to the originator. The originator will then receive an email indicating that a response has been posted. From there you can continue to communicate with both parties. All along the system is keep track of the conversation. More Details
- PDF Printing (My print jobs) We stripped out all the ActiveX printing and went to a much better system of PDF printing. Instead of producing printable documents based on a plugin that only works for Internet Explorer, we now support all browser printing with PDF files. When you print from the system a PDF document will be generated and displayed on the screen. From there you can, save or email. From the Tools --> My Print Jobs option you view of list of your last 25 print jobs.
- View item & customization Custom fields now extends to lists of items within the system. There are many places in the system that will present the user with a list of items. The view tab is one of the screens where this is commonly found. The problem is that these lists have been static. Depending on your industry you may or may not like the options that are in this list. Custom Fields --> Item Customization will now allow the system admin to select which fields are presented on these pages where item lists are displayed.
- Items w/o case When adding a item to the system you now have the option to create a item without a case. You can later attach this item to a case. This may be used if the system does not yet have a case, or you don't have the case info, and you need to enter and tag a item.
- Update to PDA import section The primary update to the PDA is a technical update. In this update we strip all FTP functionality and move to a web services format. This feature will require a update to all PDA devices that are in use. For system admin you can remove any FTP functionality on the server.
- Items accidentally entered In previous versions of the system items that were 'accidentally entered' had to be disposed of and notes added which explained the accidental entry. System admins can now select a option that will mark a item accidentaly entered which will better note the account. This option can be found under Plug In Reports --> Accidental Item Entry.
- Delete case Has a case been created that was so fowled up it would be easier to start over and re-enter. If that happens, system admins can now remove entire cases from Plug In Report --> Delete a case. NOTE: The system will still track the case that is being deleted. You may be removing it from the system but the audit trail is still there.
- Mass duplication Ever needed to copy a item(s) within a case or from one case to another. The Item Drop Down --> Mass Duplication feature will allow users to duplicate item(s) within a case or to a new case. This is particularly important to users in our E Discovery client base. An example of this feature might be to copy a hard drive (item) with images (sub-items) to a new hard drive that will be stored elsewhere. Instead of creating the new drive with all subset manually, simply select the original item and all subset to be copied to a new drive.
- Split & Unsplit options This feature will allow items to be split or un-split after the item has been created. In a previous version of the system that allowed splits to be created, the split had to be created as the item was being created. There was no option to un-split an item. Now you can complete either function after item creation.
- Example forms from other agencies We are going to create an area of our Wiki guide that will showcase forms that have been created by our user agencies. Some examples of this might be user guides, instruction books, policy guides, etc. Send us your information documentation and if it looks useful to our client base we will put on the Wiki site. Over the years we have seen some pretty cool examples of these forms and we would like to share with everyone!
- Many other enhancements This page gives a good overview of many of our enhancements and upgrades but in no way encompasses all of them. As you move around the new interface you will see some changes that make life easier. If you have problems or questions on and of them please call the office or email support.
V6R2
- Chain of Custody not properly handling missing locations.
V6R3
- Fixed issue with bad characters ( ' ) causing problems when adding locations
- Fixed various "path not found" errors
- Fixed master persons not working, added default fields
- Password field on login no longer clears when clicked
- Fixed problem when disposing items -- last page would just show code (dispo works)
- Added a + button on view page to allow adding persons to case
- Added a + button on view page to allow adding items to case
- Ability to see completed tickets you created that are assigned to someone else
- Fixed scan item on main page to always show
- Upped notes 1000 char limit
V6R4
- Fixed bug when duplicating multiple items
- Links to the PDF are present when printing embedded pdfs
- Links on View Page for case/person/item operations moved to top of page
- Advanced search, quick search and split/unsplit work with bucket system
- Fixed alignment issues with user administration
- Fixed emailer
- Menu background color changed
- Added persons to letter writer
- Chain of custody printing on one page
- Ticket System Changes
V6R5
- Item level advanced logging error resolved
- Setting default values for dropdown lists fixed
- Fixed issue with requesting items and email addresses
- Ticket Screen in Safari fixed
- Add items from view page works
- Fixed bucket system in IE6
V6R6
- Label for case number was hard coded and it would crash if a case was submitted if there were no disposed items in the case.
- Misc field reason checked out was not displaying when checking out items
- “Case” was hard coded on the main menu.
- Add only users were not able to update their evidence when they were in a temp location
- When a user would click Dispose Selected Items, it would lead to the disposition page with no items and cause it to crash. Now it will do nothing if no items are selected.
- Error would always generate when doing a custody log on a case with signatures
- Item lists would not work with archived cases
- Text area sizes properly match database specifications
- Next button on item lists would also take the user to page 0 which, of course, causes an error.
- Minor changes to case level permissions/ menus
- Bucket list listing changes/header changes
- Button alignment changed on entry pages to prevent bucket list overlap
V6R7
- Submenus are removed when a parent custom field is deleted
- After creating a new case if you select save case and add person there was a button that became misaligned. It is aligned properly now.
- When user updates their password it would only allow 9 characters instead of 15.
- fixed: Custom fields 2 levels deep or more were not validating correctly or at all
- rarely, validation would lose a custom field value. This has been fixed and should no longer happen
- System would error out in the pda transfer section if a duplicate file was submitted. This change will also cause the system to delete files containing “[“ “]” “(“ “)” for the same file gets loaded multiple times creating files such as et_20090808 [2].xml
- The system only takes ticket messages of 500 characters but users were able to now enter passed that with out knowing and cause an error. Now it warns them and if they copy and paste something greater than 500 characters it will just grab the 500
- Reassigning tickets will now redirect the user to the ticket menu so they should no longer see “You no do not have access to this ticket” message when reassigning tickets they did not create.
- Fixed an issue with agencys/locations displaying multiple times on item entry.
- Bucket list will now allow you to directly add items to any list instead of adding to main list then moving to proper list.
V6R8
- Creating tickets now correctly populates user lists (was not working in firefox)
- Fixed link/unlink items — all items unchecked would generate an error
- Connections file now contains Userfiles_Path
- File upload now allows .docx files
- Permissions fix: allows users with the rights to split/unsplit items the ability to do so
- Permissions fix: run reports users now have access to Quick Search
- System now auto deletes temporary advanced searches
- Ealerts now take into account timezones
- Advanced logging now allows item selection for users using auto lognumber generation
- Radio buttons now preserve their contents when returning to the page from validation. (was not working in IE)
- Advanced search now displays associated Radio Button text in the criteria section (was not working in firefox)
- Added ability to create letters via the bucket list
- Removed ability to add persons and cases to the bucket
- Complete Property Log in print logs and labs now works
- Evidence Room location now reads “Storage Rom Location” in advanced searches and printed documents
- Master Person’s tab removed from System Customization
- Documents open in a new window from the View tab.
- Badge # in in system administration now reads “ID #”
- “Select Officer” removed as default option from the Disposed By field.
- Confirmation added for deleting a custom field
- Default selection is “Not linked” when splitting an item
- Issued By now reads “Issued From” in checkin section
- Log numbers now properly populate during item entry for lognumber autogeneration users
- Fixed black border/box display issues and horizontal rule in Item Notes section
- Updated system to show locations dropdowns as required
- Updated discrepancy report and audit sections to improve performance
- Updated all disposed items to a intCurrentStatus=2
