Updating Items

From TrackerProducts Wiki

>> Quick Menu > Update Existing Case #

All information on a case, person, or item can be updated in the update area. To update information, click the Update Case icon on the quick menu.
Enter the case # that you need to update and submit.



The default screen shows case level information in a locked mode. To update case information, click the Unlock & Update button. To update person or item level information, click on the appropriate tab and select an item for update.
(Note: See item locking for more information on item locking.)

To update person or item level information, click the appropriate tab at the top of the page.
(Note: See advanced logging for more information on how any update is logged in the system.)

View Tab Update

You can also update a case / person / item from the view tab. Go to the View Tab, type in your case and click the edit icon next to the case or person or item.