Custody Maintenance

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Overview

>> Tools > Custody Maintenance

Tracking chain of custody (COC) is one of Tracker's primary functions. As items go in and out of the system, transaction information is constantly being logged. This section will cover the process of changing information in an existing custody log. There are times when an administrator needs to update the information in a custody log. For example, you are entering old items in the system and you want the COC log to reflect the actual date and time they were brought in and not the date and time they were entered into the system. COC maintenance will allow you to update the log to the actual date and time.


Image:COCMaintenance1.jpg
This screen shot shows an actual COC log in the system.

To make modifications to this log, go to the ‘Tools’ drop down menu at the top of the page and select Custody Maintenance. Type in the Case # you need to modify. You will be redirected to a page that shows all the items attached to that Case #.


Image:COCMaintenance2.jpg

To modify the COC log on any item, click the pencil icon on the far left of the row. Make sure you are selecting the icon next to the item you want to modify.


Image:COCMaintenance3.jpg
In this example, we have selected item #2 for modification.

This page will allow you to perform one of five modifications to the COC log.

  • Add a new IN or OUT entry that does not already exist
  • Add a new MISC entry that does not already exist
  • Add a new MOVE entry that does not already exist
  • Modify any existing entry
  • Delete any existing entry

Add a new IN or OUT entry that does not already exist If you need to add a new check in or check out entry that does not already exist, select the ‘Add Custody In / Out Entry’ option from the drop down.

After filling in the entire section, click the ‘Submit’ button and that entry will become part of the current COC log. All new additions will fall in line based on the date and time selected. This will ensure that COC log looks correct.

Add a new MISC entry that does not already exist The add new MISC entry option works just like the add new IN / OUT entry except that the title of the transaction is ‘MISC’ and a notes section is available.

Add a new MOVE entry that does not already exist The add new MOVE entry option works just like the add new IN / OUT entry except that the title of the transaction is ‘MOVE’ and there is a notes section.

Delete any existing entry If you want to delete any line out of the current COC log, click this icon. This will permanently remove that item from the log.

Modify any existing entry If you want to modify any line of the current COC log, click this icon. This will present you with the current information in a modifiable format.

Tracking all COC modifications Although the COC modification features allows the admin to modify all information in a COC log, remember that the Advanced Logging feature will be recording all of these modifications. Refer to the Advance Logging section for information on tracking all system modifications.

Permissions Required for COC Modification Only the system or site administrator can modify COC entries.

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